At I SIENTE, we understand the importance of a seamless and reliable shopping experience for our valued customers. Our Shipping Policy outlines the key information regarding the delivery of your orders. Please take a moment to review the following details:
1.1 Shipping Methods
We strive to provide efficient and secure delivery options. Our primary shipping method is through trusted carriers. The selection of the carrier and shipping method may vary based on the specific items in your order.
1.2 Processing Time
Orders placed through I SIENTE are typically processed within 1-2 business days. This processing time allows us to verify and prepare your order for shipment.
1.3 Shipping Time
The estimated delivery time for your order will depend on your location and the shipping method chosen at checkout. Generally, you can expect your order to arrive within 3-7 business days from the date of purchase. Please note that this timeframe may vary during peak seasons or due to unforeseen circumstances.
1.4 Shipping Costs
Shipping costs will be calculated and displayed during the checkout process. These costs are determined based on factors such as the shipping method selected, the weight of your order, and your delivery address.
1.5 Order Tracking
For your convenience, we provide order tracking information once your order has been shipped. You will receive a confirmation email with tracking details to monitor the progress of your delivery.
1.6 Order Status Updates
You can check the status of your order at any time by logging into your I SIENTE account. Additionally, we will notify you via email about any significant changes in your order’s status.
1.7 Shipping Restrictions
Please be aware that some items may have shipping restrictions due to size, weight, or legal regulations. We will notify you during the checkout process if any such restrictions apply to your order.
1.8 Multiple Items in a Single Order
If your order contains multiple items, it is possible that these items will be shipped separately, depending on their availability and shipping requirements. You will receive separate tracking information for each shipment.
1.9 Shipping Issues and Concerns
In the unlikely event that you encounter any issues with your shipment, such as delays or damage, please contact our customer support team. We are dedicated to assisting you with any shipping-related concerns.
At I SIENTE, our mission is to deliver quality products to your doorstep in a timely and reliable manner. If you have any questions or require further assistance, please do not hesitate to reach out to our friendly customer support team.
Thank you for choosing I SIENTE for your shopping needs. We appreciate your trust and support.